PLEASE READ OUR CANCELLATION AND RESCHEDULING POLICY BEFORE YOU BOOK AN APPOINTMENT!
In an effort to ensure our clients get the best service possible with regards to pricing, appointment availability, and customer service, we respectfully request a 24-hour notice given via phone or text message directly to Waxing Beauty Suite, when you receive your reminder notification, if you wish to cancel or reschedule.
Your appointment request will only be approved if you have added your card to your file. Failure to add your card to file will result in a decline of the appointment request. We do not have access to your card information.
Penalty for cancellation or rescheduling less than 24 hours of your scheduled appointment is 100% of the service you booked, and will be charged to the credit card on file at the missed appointment date and time. We do not offer refunds or exchanges on any services.
There is also a charge of $25 if you are more than 10 minutes late to your appointment. We know that life happens, please communicate if you are running late!
Thank you for your cooperation.